Bank Processing
Integration products
E-commerce
Card back-office
Issuing
Call-center
Antifraud system
POS acquiring
UKRCARD online
Settlement and clearing center
ATM acquiring
Dispute services
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Payment services
Internet acquiring
Recurring payments
Antifraud system
Payment methods
Business types
Retail trade
E-commerce
Transport and logistics
Insurance
Government and municipalities
Banks
Financial companies
Postal service operators
Mobile network operators
Payment system operator
Technological operator
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About company
About Us
Reliability and safety
Digital Bank
Eng
Укр
Eng
Укр
Call-сenter
Get a hotline with UKRCARD set up as soon as possible
Contact us
Connection in one hour
Minimum costs for launching a contact сenter
Reducing the workload on bank employees
Contact center works 24/7/365
Our call-сenter – your opportunities
Reception of incoming calls
Card and account transactions
SMS and Viber messages
АТМ monitoring
Enhance your customer service
Enhance your customer service
Improve the customer experience
Increase loyalty
Enhance your customer service
What our operators can do for your customers
Activate or deactivate a card
Check the transaction log and provide the customer with information
Change the region of card service (allowed countries) and other restrictions
Block a card
Send SMS either individually or in a batch
Check the card account status and balance
Reset the counter of incorrectly entered PIN-codes to zero
Send a new PIN-code via SMS or Viber
Set up VIP status for the card at the bank's separate request
Change card limits
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Our contact сenter works via UKRCARD-online – the interaction system with the UKRCARD processing сenter
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